B2B Marketing: Process, Strategies, Examples & More

What, though, about getting a return on your investment? Business Research Insights projects that global B2B marketing spend will increase from $20 billion in 2024 to over $37 billion by 2033. 

You must meet the priorities and expectations of varying personalities and job roles if you’re to get a good return from your marketing budget. Being able to do so starts with understanding B2B marketing inside-out. 

So, let’s dive in.

What is B2B marketing?

Let’s start with the most fundamental question of all; how do you define B2B marketing?

B2B marketing definition

B2B marketing, or business-to-business marketing, refers to the strategies a company uses to spread awareness and spark interest with other firms. It’s the sum total of all the content, promotions, and other marketing tactics you use to reach your target audience and generate leads. 

B2B sales cycles are much longer, with Databox reporting a median duration of 2.1 months. As a result B2B marketing materials often focus on the value your products or services deliver. 

You communicate to business leads how your solution helps customers reach their objectives. B2B also involves multiple stakeholders, such as buying groups and procurement specialists.

What are the differences between B2B and B2C marketing?

To fully explain B2B marketing, it helps to look at it in concert with its main counterpart: B2C marketing. So what are the differences?

Target audience

Where B2B marketing targets companies and organizations, business-to-consumer (B2C) marketing targets individual customers. That makes the principal difference between the two the target audience.

Communication tactics

B2B marketing communication focuses on satisfying the information needs of the target customer. That means your B2B communication should be:

• Instructive 

• Data-driven 

• Problem-oriented 

• Goal-oriented

• Long-term

B2C communication focuses on satisfying the emotional and social needs of the target customer, so your B2C communication should be:

• Entertaining 

• Benefits-driven

• Illustrate instant gratification

• Show social influence 

You could say that the major difference between B2B and B2C communication tactics is that B2C communication focuses on enhancing brand awareness while B2B communication prioritizes customer satisfaction.

Personalization

Given that B2B products are expensive, B2B customers demand personalized attention from marketers to ensure they get the best value for their money. That’s why the most effective B2B marketing is super-personalized.

B2C marketing focuses more on mass appeal than personalization. This is because B2C marketers target a wider customer base, making personalizing each customer's message difficult. 

Emotional vs. functional appeal

B2C marketing seeks to capitalize on customers’ emotions to persuade them to purchase. B2C marketers leverage emotional marketing strategies to influence purchase decisions. 

These strategies include:

• Storytelling

• Color psychology 

• Aspirational or inspirational marketing 

However, B2B marketers use functional marketing strategies like explaining product data and metrics to influence a customer's buying decision. This sits well with B2B customers, who prioritize a product’s functionality and efficiency over other secondary factors like aesthetics that sway emotions. 

Experienced B2B marketers who know their B2B buyers well, often utilize both functional and emotive marketing strategies.

Despite the differences between B2B and B2C marketing, both serve a common purpose—to attract leads and convert them to returning customers.

Naturally, B2B customers take more time to convert as a chain of approvals is often involved before a purchase decision is made. You must understand the B2B buyer’s journey to know what type of marketing content to apply at different points to optimize the buying journey. 

How does B2B marketing work? The B2B marketing funnel

The B2B marketing funnel describes the purchase journey from the first point of contact when prospective customers interact with a brand's website to the last point when they buy a product or service. 

Creating a B2B marketing funnel helps you understand the customers’ pain points at each stage. You can use that to deliver customized solutions through various B2B marketing content. 

The typical B2B marketing funnel has these three stages: 

Top of the funnel (TOFU)

TOFU, also called the awareness stage, is the first stage of the marketing funnel. Prospective customers recognize the challenges within their businesses and start looking for solutions. 

At this stage, prospects are all over the place shopping for solutions but aren’t ready to commit to a particular brand or product. 

Thus, your main goal in the TOFU stage is creating brand awareness and generating more leads. This helps more prospects discover your company’s offerings online and continue learning more about your solutions.

Remember, prospects have no attachment to your brand or product at this point. You must capture and retain their attention by creating informational content that addresses their existing challenges head-on. 

B2B marketing techniques for the TOFU stage

Two of the most effective B2B marketing tips for raising brand awareness in the TOFU stage are: 

Generating organic awareness 

B2B buyers do extensive independent research before settling on a solution, brand, or product. This means they consume tons of content to study and compare various solutions. 

All through their research phase, B2B buyers are looking for a brand they can trust. This is where organic awareness comes in. 

Organic awareness indicates your website has achieved organic ranking. Your potential customers know it takes much effort and time to rank organically. So, if your brand has a high organic ranking, it positions your company as an industry leader in the eyes of B2B buyers. This raises their trust levels in your company.

That’s why you should focus on generating organic awareness at the TOFU stage by: 

• Publishing blog posts

• Posting how-to YouTube videos

• Creating landing pages

• Doing search engine optimization (SEO) 

Generating paid awareness  

Paid awareness comes from paid rankings. It involves paying for keyword-based advertisements on social media and Google to rank high on the search engine result page (SERP). 

While organic awareness and visibility is ideal long-term, paid awareness excels in terms of expedited visibility.

By using paid awareness, you can reach as many prospects as possible in the shortest time. This helps you enhance brand awareness, which is the primary goal at the TOFU stage.

Paid awareness is even more vital when marketing a new product in a competitive market. As a best practice, you should run your paid awareness campaigns alongside organic efforts to get the ideal results.

The TOFU stage is critical because it lays the foundation for the buyer’s journey. If you lose prospects at this stage, all your subsequent efforts go down the drain. That’s why you must create top-notch TOFU content that helps you establish topical authority and sell your brand as a thought leader.

Middle of the funnel ( MOFU)

MOFU, also called the consideration stage, is the second B2B marketing funnel stage. 

Prospects in the MOFU stage have established that you’re a subject matter expert from reading your TOFU content. They then begin to consider your brand's solutions seriously. This is where you introduce your product and show its value proposition. But how?

B2B marketing best practices for the MOFU stage

At this stage of the B2B marketing process you’re looking to provide value to your prospects. You can do that by creating MOFU content like:

• White papers

• Case studies 

• Webinars

• Industry reports

• Product videos 

• Quizzes or surveys 

Your goal at the MOFU stage is to nurture leads and gradually build purchase intent. Seeing that B2B buyers are more concerned about enhancing their business outcomes, your MOFU content should demonstrate how your product improves their processes.

At the MOFU stage, prospects aren’t ready to buy and are looking for more context. At this point, they’re likely browsing other options but haven’t settled on one. Your MOFU content should show B2B buyers your product or service’s unique benefits, and how they help achieve their company goals.

Bottom of the funnel (BOFU)

BOFU, also called the decision stage, is the last stage where the prospect is ready to make a buying decision or initiate the purchase process. At the BOFU stage, prospects show two critical qualities:

• They already recognize your brand as a market leader from reading your TOFU content.

• They're aware of your product value from reading your MOFU content.

However, they’ve likely done the same with your competitors and shortlisted a few. So how do you persuade them to favor you? 

B2B marketing solutions for the BOFU stage

To get prospects to sign on the dotted line, you need BOFU content and interactions that persuade them to make a purchase decision in favor of your brand. Some of the techniques you can use to step up conversion include:

• Free strategy consultation calls 

• Free trial with unlimited access

• Interactive call-to-actions (CTAs)

• Free quotes and price estimates

• Bundled pricing

The BOFU stage calls for hyper-personalization to convert your target prospect. B2B buyers must be convinced your product or solution is tailored to their existing and future pain points.

Typically, B2B buyers prefer a dedicated account manager to work with. So, you may want a sales team member (who would later transition to an account manager) to take over once a B2B buyer initiates contact at the TOFU stage.

B2B marketing strategies: Content to create and where to share it

Creating B2B marketing content, whether TOFU, MOFU, or BOFU, is an ongoing process, not a set-and-forget strategy. But even if you consistently create top-notch content, without distributing it on the channels your target audience are, you won't get value.

What you need is a comprehensive B2B marketing strategy framework encompassing some or all of the following eight principal elements:

1. Content marketing

Content marketing is creating and distributing valuable, relevant, and informative content to a target audience to influence profitable customer action. 

Choosing the right type of content to use in different marketing campaigns is mission-critical. Here are a few examples of B2B marketing content types proven to be effective:

Podcasts

Podcasts are audio programs discussing a specific topic, idea, or theme. They’re a great way for B2B audiences to consume your content because they can listen in a way and at a time most convenient to them.

There are two ways your B2B brand can benefit from podcasts:

• Find a relevant podcast within your target audience and run ads

• Broadcast your own show

Either way, you’ll be happy to know that podcasts are great at reaching the people you need to reach. A survey that ran up to the end of 2023, found that 83% of senior executives listen to podcasts weekly. 

Podcasts are a top traffic and lead-generating channel you should include in your content marketing strategy.

White papers

White papers play a fundamental role in B2B marketing because they explain a brand’s value proposition in detail, and back it up with real-time data and statistics. 

You can create three types of white papers for B2B marketing purposes:

• Backgrounders: Explain complex and technical product information in a reader-friendly format.

• Numbered lists: Highlight the key functions of a product or service using many headings and bullet points.

• Problem/solution: Pinpoint specific problems prospects face and provide data-driven solutions.

White papers help attract customers early, particularly if your product or service offers an innovative solution to a challenge that has troubled your niche for a long time.

Webinars

Webinars are online events that B2B marketers organize targeting a particular audience. Webinar marketing is one of the more interactive B2B marketing strategies examples, as prospects can ask questions “in person”, and get instant answers.

B2B marketing case studies

Convincing B2B buyers that your product is a game-changer can be a hard sell if you don’t show them a real-life instance in which your product/service has lived up to its billing. This is where case studies come in.

Case studies are comprehensive illustrations of how your product or service helped a particular customer(s) achieve a profitable business outcome. Case studies help you show a product’s value in real-life use cases other than promising prospects on paper only.

Infographics

Infographics are visually appealing formats for presenting complex B2B processes, ideas, or products to your target customers. 

B2B marketers use infographics to present complex and long-winded ideas instead of long-form blogs. Because infographics are easy to understand, they promote more information retention.

Testimonials

Testimonials and reviews yield significant influence on a customer’s purchase decision. They’re user-generated, making them more authentic and unbiased, and thus engendering more trust. When sharing testimonials with prospects try to personalize those you share, by making them as relevant as possible—ideally involving a business in a similar niche that shares pain points. 

Landing pages

Landing pages are website pages that aim to convert web visitors into leads. You can customize your landing pages to target customers across each marketing funnel stage. 

The ideal landing page should have a clear CTA, persuasive copy explaining the value proposition, and engaging visuals.

2. Social media marketing (SMM)

Social media platforms like YouTube, LinkedIn, Instagram, Twitter, and Facebook are slowly taking over B2B marketing as more B2B buyers embrace these platforms. 

To succeed in SMM, you must know which platforms your target audience is fond of and zero in on those channels. You can establish your customers’ favorite social media channels by: 

• Developing your ideal customer profile (ICP)

• Studying your customer relationship management (CRM) data 

• Asking customers through surveys and questionnaires 

• Review the channels your competitors are using

With over 67 million companies listed on LinkedIn, there’s a high chance your B2B prospects are there.

3. SEO (Search Engine Optimization)

SEO is the most effective way of increasing organic traffic across all stages of your B2B sales cycle. Your B2B SEO strategy should encompass these four pillars:

• Off-page SEO

• On-page SEO

• Content SEO

• Technical SEO 

Because SEO is time and skill-intensive, B2B marketers often outsource SEO or hire an in-house SEO expert.

4. Email marketing

B2B email marketing is more intricate because B2B buyers are usually pressed for time compared to B2C buyers. As such, every email you send to your B2B prospects should:

• Be short and precise

• Not contain clickbait

• Have a personalized subject line

• Include social proof 

These factors help boost email open rate and click-through rate. To simplify your email marketing processes, consider using reliable email marketing software to automate your email marketing functions.

With B2B email marketing, you must study your target audience down to the department level. Study a company’s chain of command in a purchase decision and target each decision maker with customized emails.

5. PPC

Pay-per-click (PPC) advertising involves displaying short and customized ads to search engine users who search for your products or services online. 

The beauty of PPC is that you only pay when a prospect clicks your ad. PPC ads yield more qualified B2B prospects, lowering the overall time required to generate quality leads and the cost of acquiring new customers.

6. Programmatic display advertising

Programmatic advertising is utilizing software to bid and pay for ad space. Programmatic marketing gives you the opportunity to show your ad to a specific audience at a specific time and context. It allows you to channel your marketing money where your B2B customer is.

7. Event marketing

As much as most B2B marketing activities happen online, offline marketing strategies still work. B2B event marketing capitalizes on offline marketing opportunities including:

• Executive conferences

• Trade show marketing 

• VIP dinners 

• Lunch and learn events 

B2B event marketing makes in-person marketing possible. In-person marketing is sometimes the secret sauce of closing B2B decision-makers who aren’t readily available online or prefer face-to-face marketing.

8. Video marketing

Explainer videos, product videos, social media videos, and interview videos help your B2B buyers learn and understand your brand’s offerings comprehensively. Videos are more engaging than text-based content and are more successful at retaining users’ attention.

How B2B marketing tools can help you

Competing in the B2B market requires diligence, analysis, and data-driven processes. You must personalize marketing and sales interactions for each buyer persona and ideal customer profile (ICP).

Effective B2B marketing plans don’t just create an efficient process—they empower your team by giving them the right tools. Let’s examine some marketing platforms and solutions that can streamline lead targeting and conversion: 

Prospecting and targeting

There are many marketing tools to aid with the B2B targeting process. These tools help you better define your ICPs and buyer personas by collecting and analyzing information. 

For instance, solutions like Target by Dealfront help you build a prospect list that matches your ideal customer profile. Use 100+ firmographic, technographic, and persona filters to find the best fit. Discover exceptional customers beyond industry norms!

Lead generation and enrichment

Website tools like Google Analytics help you sharpen your SEO and content marketing strategy. However, when a landing page gets lots of views, how do you turn unknown visitors into leads?

Identifying anonymous website visitors is a game-changer for B2B marketers. Platforms like Leadfeeder by Dealfront unmask hidden companies that browse your site. 

This means you can identify a visitor even if they never fill out a lead form. Our solution also enriches your CRM with firmographic and behavioral data for enhanced lead scoring. 

Your team can prioritize outreach to the most engaged prospects. With Leadfeeder, your sales team is always working with accurate, comprehensive information.

CRM and marketing automation

A customer relationship management (CRM) platform is non-negotiable in business-to-business marketing. You need to deliver cohesive and consistent customer experiences from awareness to conversion. CRMs and related tools keep your marketing, sales, and support teams aligned and informed about every lead.

Email marketing tools, meanwhile, can automate follow-ups and initiate drip campaigns for interested leads. GenAI and templates make it easy for you to personalize content for each potential buyer and the company they represent. 

Tools like Promote from Dealfront take your updated CRM data and automatically open deals. Our platform helps you keep your eye on the prize and reinforce your brand top of mind for warm prospects.

Real-time analytics and intelligence

Web analytics tools such as Leadfeeder or Hotjar provide live updates on visitor behavior and page performance. 

This is crucial for keeping your tactics agile in line with changing market behavior. Real-time website analytics also make A/B testing easy, so you can optimize campaigns on the fly.

B2B intelligence tools like Connect by Dealfront stream live updates directly to your inbox. Customize over 30 trigger events to stay on top of target company changes such as awards, changes in management, and new buildings and expansions. Use these insights to strike while the iron is hot!

Data hygiene and compliance

Modern B2B marketing relies on your ability to gather data. It also requires clean and accurate data. B2B sales aren’t like taking off-cuts and making Michelin-quality meals. If you put garbage into your marketing and analytics tools, you’ll get garbage out. 

On top of that, you need to ensure you’re securely accessing and handling data correctly at all times. Vercara research reports that 75% of US consumers would stop purchasing from a brand after a data breach. You can bet that a similar number of B2B buyers and decision makers would do the same.

Our Datacare B2B marketing service automatically checks, cleanses, and enriches your CRM data. We ensure your team always works with accurate information.

B2B marketing examples: Success stories

B2B marketing sounds easy when you follow the basic steps and use the right tools. Of course, talking theory is nice, but what about in the real world? 

Here are some examples that demonstrate the value of B2B marketing platforms like Dealfront:

Tickster: Improved marketing efficiency 

Swedish company, Tickster, specializes in ticketing and point-of-sale (POS) solutions for events. While expanding beyond Sweden into new markets, the company struggled to understand a new competitive landscape. 

Using Dealfront solutions like Target, Tickster cut prospecting time in half. They also improved click-through rates with highly segmented ads.

ZenDev: Increased lead quality and shorter sales cycles

ZenDev is an award-winning European IT agency. Despite growing success, the company was struggling to identify high-quality leads and connect with the right people. 

After adopting Leadfeeder by Dealfront, the company enhanced visibility on website visitors. Reaching out to firms with intent, ZenDev saw a 30.9% increase in lead quality, which also saw a 25-day reduction in average sales cycle length.

Coveris: Found ideal companies in less time

Leading the way for manufacturing in Europe, Coveris deals in sustainable packaging products. After expanding to 28 production sites, the company found acquiring new customers difficult. 

Switching to Dealfront, the Coveris team had the right information at their disposal for marketing and sales outreach. Using our platform, they identified 99% of their target customers while spending 75% less time on market research.

B2B marketing best practices

So, how can you emulate the companies above and truly nail your B2B marketing? A good place to start is to follow these B2B marketing best practices:

• Identify your target buyers through your ideal client profile (ICP), buyer personas, and total addressable market (TAM). This helps you customize your marketing communication to speak to potential customers rather than following spray-and-pray marketing techniques.

• Have an omnichannel strategy: Establish the social media channels your prospective customers use and build an active profile. This way, you can simultaneously deliver solutions to multiple customers on different channels.

• Qualify leads: Not every lead you get will convert to a customer. That’s why you should qualify leads so you channel your marketing efforts toward potential customers. A quality lead should:

• Have an immediate or upcoming need for your product

• Have the capacity to pay for your products and services

• Have the authority to make a purchase decision or heavily influence the decision 

• Be accessible

• Nurture and educate your leads and buyers continuously: B2B products have a long sales cycle, so you should aim to build a continuous relationship with your leads instead of a one-off encounter. When they become customers, keep them engaged and try to convert them to brand ambassadors who bring in word-of-mouth referrals.

• Measure results and course-correct: Monitor your B2B marketing campaign and measure them against your KPIs (Key Performance Indicators). Make adjustments where you find performance gaps.

B2B marketing KPIs to track

Marketing managers and sales leaders ultimately want to get more conversions and bring more money into the business. What about monitoring what's happening on the way to winning those deals?

Here are some KPIs to monitor to keep your finger on the pulse:

Lead quality and volume

Generating a high volume of leads is one thing, but how well do they fit your ideal customer profiles (ICP)? 

Track both the total number of leads and the percentage that qualified, so you can focus your resources on the prospects most likely to convert. Use a lead scoring system to differentiate between good, bad, and excellent leads.

Marketing qualified leads (MQLs)

MQLs have shown enough interest or intent to be considered ready for further outreach and nurturing by sales. Tracking the number and quality of MQLs helps you gauge the effectiveness of your TOFU marketing activities.

Conversion rate

Everyone is working to build momentum toward conversion. Monitor the percentage of leads that move from one stage of your funnel to the next. This helps you identify bottlenecks and optimize your sales process. Compare this against win rate, which is the percentage of deals the sales team closes. 

Monthly recurring revenue (MRR)

MRR is critical to SaaS and subscription-based businesses. It tracks the predictable revenue generated each month from new and retained customers. Monitoring MRR helps you measure growth, forecast revenue, and assess the impact of your marketing campaigns.

Average deal value

B2B marketing is about catching bigger fish from a smaller pond. Maximum ROI is the name of the game. Average deal value is the revenue generated per closed deal. Tracking this metric helps you understand the quality of your pipeline.

Customer acquisition cost (CAC)

CAC measures how much you spend to acquire a new customer and varies for each B2B industry. Compare against industry benchmarks to rein in spending and pivot strategies. 

Customer lifetime value (CLV)

CLV estimates the total revenue you can expect from a customer over the course of your partnership. Loyal customers spend significantly more than one-off acquisitions. Comparing CLV to CAC helps you understand the long-term value of your marketing and B2B sales investments.

Website engagement metrics

Website engagement metrics indicate the efficiency of your SEO and content marketing strategies. Website metrics to track include average session duration, dwell time, bounce rate, and pages per session. These KPIs show how effective your content is in attracting your target audience and generating interest.

Social media engagement metrics

Social media platforms aren’t only for B2C promotion and sales. Monitor likes, shares, comments, and follower growth across your social media channels. Track interactions with target company accounts and those of individual buyers. 

These metrics help you understand how well your content resonates with your audience. B2B social media listening tools also identify which platforms and content generate the most leads.

Account engagement

In B2B, it’s crucial to know not just who’s visiting your site, but which companies are engaging with your brand. Tools like Leadfeeder by Dealfront can help you monitor account-level engagement and prioritize outreach by identifying anonymous website visitors and enriching CRM data. Track individual activity, such as page views and clicks for target and high-value accounts. 

Pipeline velocity

Pipeline velocity measures how leads move through your sales pipeline. A faster pipeline means you’re closing deals more efficiently and reducing sales cycle length. It also assesses the lead quality from your marketing tactics.

Return on marketing investment (ROMI)

Everything in business is about the return—B2B marketing is no different. Ultimately, you want to know how much revenue your marketing activities are generating compared to what you’re spending. ROMI helps you justify your budget and optimize resources for future campaigns.

B2B marketing trends for 2025 and beyond

An effective B2B marketing plan is flexible and data-driven. Your team needs room to pivot as customer preferences, needs, and expectations change. Using Dealfront and other tools keeps you informed of buying signals and firmographics for your target audience. However, you also need to build your tactics around evolving technologies and patterns. 

Let’s see what B2B marketing trends 2025 has to offer:

Social media continues to be important

Social media used to be thought of exclusively for B2C brands and personal use. This hasn’t been the case for a long time. All those stakeholders and gatekeepers in a buying group are spending time on social media platforms. 

For B2B, LinkedIn still reigns supreme. In a recent CMI survey, 85% of marketers stated that LinkedIn delivers the best value. Use social media listening tools and B2B data providers to find what channels your target customers are engaging brands on.

Generational marketing is key

Older generations still hold many senior positions at most companies. However, many of the best contacts for getting a foot in the door are younger. What we're seeing is that B2B marketers are moving away from Boomers and Gen X.

Targeting younger people makes sense when you look at the data. Statista reports that Millennials and Gen Z combine to make up 62% of all social media users. 

Perhaps that's why the 2025 State of Marketing report from HubSpot found that 73% of B2B companies are targeting millennials. Of course, you’ll need to stay on top of behavioral, demographic, and intent data to know your buyer personas.

Data is the present and future

Every customer interaction generates information full of hidden insights. B2B data is critical to guide business operations from marketing to sales to customer success. 

As everything people do continues to migrate online and into the cloud, businesses are analyzing data for a competitive edge.

Statista reports that 95% of marketing professionals say their data-driven tactics were at least “somewhat successful” if not “very successful”. Businesses that fail to adapt data to inform marketing risk falling by the wayside.

Gen AI still has untapped potential

Gen AI may have proliferated across the globe thanks to memes and gimmicky use cases. That doesn’t mean, however, that its practicality for B2B marketing isn’t increasing as the tech evolves. 

Gen AI can help you automate marketing personalization. It can also provide human-like responses for self-service support. 

In McKinsey's most recent B2B Pulse Survey, 39% of commercial leaders stated they were scaling Gen AI to “determine the next best opportunity.” It's also reported that 45% of market leaders use Gen AI for research.  

Experiment with Gen AI solutions that integrate with your existing tools and find new use cases.

Influencers aren’t just for B2C

More B2B companies are using influencer marketing. A 2025 Forrester survey found that 30% of Gen Z and Millennials indicate 10 or more people outside their organization influenced purchase decisions. 

These individuals come from professional and social networks. The same report expects the number of people consulting outside influencers to exceed 50% in 2025.

Using first-party and third-party data, businesses can partner with influencers to build awareness. An influencer approach also goes hand in hand with the increasing adoption of video marketing. Wyzowl reports that LinkedIn has become the biggest video marketing platform. This is likely because more B2B brands are adopting influencer and social media marketing.

Overcome B2B marketing challenges and make your strategy work with Dealfront’s help

If you want your B2B marketing to be successful in a competitive market, you need to lay the groundwork right from the start. In this case, the start is you understanding who your audience really is. You want to position yourself as the business solution that gives your customers a way to win over their competitors.

So, before you move forward with marketing activities and campaigns, you need to get all of the prep work done so your product or service always remains top-of-mind. Then, you can look forward to sustainable and profitable long-term relationships.