How to Check if the Leadfeeder Tracker is Working

Not sure if your Leadfeeder Tracker is installed correctly? In this video, we’ll show you how to check using both the Leadfeeder app and your browser’s developer tools. You’ll learn how to verify if the script is firing, where to find it in your page source, and how to troubleshoot common issues like missing scripts or incorrect traffic rules. Still stuck? Our support team is here to help!

Video Transcript

Wondering if your Leadfeeder Tracker is installed correctly? Let’s walk you through a few simple checks!

The easiest way to check if your Leadfeeder Tracker is working is by using your browser’s developer tools or inside your Leadfeeder app. Let’s start with the Leadfeeder app.”

Visit your website, click around a bit, and then wait 5-10 minutes. Head back to your settings under Company > Website Tracker.

Here, the tracker should show as Installed, Receiving Data, and Showing Events.

Not seeing that status? No problem — let’s troubleshoot further.

In Chrome, right-click anywhere on your page avoiding images and select Inspect. Click on the Network tab.

In the Network tab, type ‘lf’ in the filter box, then refresh your page.

If you see the Leadfeeder Tracker script here, it's firing correctly! Here's what it looks like.

If not, there’s one more check you can do.

Right-click again and choose View Page Source. Search for ‘lft’.

 If the tracker is present, it'll show up in your code like this.

If nothing shows up, the script may not be installed on your live site. Talk to your web team and confirm it’s placed correctly — ideally before the closing head tag.

Once it’s installed and firing, grab a coffee! Give it about an hour to kick in.

 Still no data after an hour? Let’s check your traffic rules in Leadfeeder. 

Make sure your hostname matches your website, and review any country or URL filters. After updating, give it another hour.

And that’s it!