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May 12th - Express empathy and understanding

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May 11th - Put customer needs before short-term wins

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May 10th - Raise the bar with creativity and consistency

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May 9th - Focus on today’s tasks before worrying about tomorrow’s

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May 8th - You control how you respond

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May 7th - Invest energy in activities you can directly impact

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May 6th - Prioritise honesty and transparency

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May 5th - Sales is about you as well as your product

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May 4th - Small acts speak volumes - make a good impression

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May 3rd - Demonstrate the benefits, don’t just talk about them

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May 2nd - Write down your ideal qualities, use them as your guide

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